Report bus shelter damage

Bus shelters are provided to enhance your public transport experience by offering protection from the weather conditions whilst you are waiting for your bus.

If you notice any issues with a bus shelter, including damage or faults, please report them to us and we will arrange for them to be fixed.

Report bus shelter damage

Use this service to report:

  • damage to a bus shelter 
  • a fault with a bus shelter, for example timetable display 


You will need to tell us:

  • your contact details (optional) 
  • the exact location of the bus shelter 
  • the bus shelter identity code (if known) 
  • which part of the bus shelter is damaged or faulty 
  • a description of the damage or fault 
  • any other information, for example vehicle details if caused by a road traffic collision 

Emergencies can be reported by telephone on:

Page last updated: 10 December 2018
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