Report an issue with a toilet

If you spot any problems with the cleanliness of a public toilet or something needs repairing, please report it to us and we'll arrange to fix it as soon as possible.

Report an issue with a public toilet

Use this service to report a:

• cleanliness issue
  
• maintenance issue
  

Do not use this service to:

• report a rough sleeper
• raise an issue about a toilet provided as part of the community toilet scheme: these should be raised directly with the provider

Completing this form takes around 3 minutes.

Start

You will need to tell us:

• the toilet location
  
• which toilet (disabled, family room, gents or ladies)
• what the issue is
  

You can also upload a picture of the issue.

Emergencies can be reported by telephone on:

• 01202 261700 : during normal opening hours
  
• 0800 506050 : out of hours