Council and housing association tenants

Coronavirus (COVID-19): change to service

On advice from the government regarding the coronavirus (COVID-19), we have changed the way we are delivering some of our services. 

Our focus remains on providing:

• emergency repairs
• supporting the elderly and vulnerable
• urgent housing management advice
• help and advice on paying your rent

See further information about changes to other services.

You need to join the waiting list to be considered to get a council house or housing association property.

If you already live in council or housing association property and would like to move, you may want to consider exchanging your home using the Exchange Locata website.

Council tenancies

All council tenancies are managed by the Poole Housing Partnership.

Poole Housing Partnership Ltd
Beech House
28-30 Wimborne Road
Poole
Dorset
BH15 2BU

Freephone number for all enquiries: 0800 6523900

Repairs helpdesk: 01202 633800

Housing associations

A housing association is a non-profit making organisation which provides accommodation either for people who can not afford their own home or who need special types of housing. Associations usually have paid workers and are managed by a voluntary management committee.

Associations which operate in Poole:

• Aster
• Ability Housing Association
• Anchor Housing Association(for the elderly only)
• Bournemouth Churches Housing Association
• East Boro Housing Trust(for the elderly only)
• Hanover Housing Association(for the elderly only)
• Housing 21(for the elderly only)
• Magna Housing Association
• Pivotal
• Radian Housing Association
• Sanctuary Shaftesbury Housing(South West)
• Sandbourne Housing Association(formerly Broadway Park)
• Sovereign Housing Association(part of Sovereign Housing Group)
• Spectrum Housing Group
• Stonewater Housing Association