Homeless or at risk of homelessness

Coronavirus (COVID-19): change to service

On advice from the government regarding the Coronavirus (COVID-19), some services have changed. Find our latest information and advice about housing services in Bournemouth, Christchurch and Poole.

See further information about changes to services.


What to do if you cannot pay your rent, and how to get help.

Get help paying your mortgage, or get advice if you cannot pay.

What to do if you are staying with friends and family, and if you need to leave.

What to do if you're being evicted or have been served notice.

Find out about the SWEP, which gets rough sleepers off the streets when temperatures drop below 0°C.

Get advice if you and your family are homeless, or will be.

Get help from us to avoid losing your rented accommodation.


Can't find what you're looking for?

Try using our search.

Page last updated: 06 November 2020
Help us improve poole.gov.uk
This is just for feedback on our website, not comments or questions about our services. Feedback on services will not be passed on. To tell us anything else, contact us.

Please don't include any personal or financial information.