We manage and maintain the trees we own. If you experience or notice a problem with a tree we own, please report the tree issue to us.
We will remove:
- dead, dying and dangerous trees
- damaged and dangerous limbs
- limbs which are obscuring highway signs, traffic lights or lamps
We will not remove:
- trees causing leaves to drop in your gutters, or on your drive or garden
- branches overhanging drive or garden
- trees blocking sunlight
- trees blocking satellite dishes, solar panels or TV aerials
- limbs interfering with telephone lines. You must contact the service provider
- trees close to but not touching a property
- trees or branches that are impacting railway lines, instead contact Network Rail: telephone 03457 114 141
- trees or branches that are impacting electricity cables, instead contact SSE: telephone 0800 052 0400
Poole Housing Partnership (PHP) residents
If you are a PHP resident reporting a tree on PHP land telephone 0800 6523900or email repairs.php@poole.gov.uk.
In an emergency outside office hours telephone 0800 506050.
Vegetation damage to a property
All claims for compensation to Bournemouth, Christchurch and Poole Council must be done so in writing either via post or email to:
Insurance Team
Bournemouth, Christchurch and Poole Council
Town Hall
Bourne Avenue
Bournemouth
BH2 6DY
Email: insurance@bcpcouncil.gov.uk
The letter/email must contain:
- full name and postal address
- the exact date and approximate time of the incident
- the exact location of the incident (including the postcode)
- circumstances of the incident
- full details of the loss suffered (if this involves a vehicle, please include the make, colour and registration number)
Page last updated: 30 April 2020