Whole service enquiry guidance

This document gives guidance for managing whole service enquiries (WSE) within the Borough of Poole's Adult Social Care unit.

It provides a framework for managing and dealing with concerns or allegations of abuse, harm or neglect in or by a provider of health, social care and or support services such as domiciliary care services.

The guidance applies equally to regulated and non-regulated services, voluntary, independent and charitable services where there ae no contractual arrangement in place.

Contact us


01202 633675


Adult Social Care - Services

Borough of Poole

Civic Centre Annexe

Park Road

BH15 2RT

Page last updated: 08 January 2019
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