Guide to information we publish

The Freedom of Information Act 2000 gives a right to the public to access information held by us. It does this in 2 ways:

  • we must publish certain information about our activities
  • the public has a right to ask us to release information we hold 

We might hold information in printed documents, computer files, letters, emails, photographs, and sound or video recordings.

You can use links to find the information you need or search for it on our website.

The guide

We have adopted the Information Commissioner's Office 'Model Publication Scheme'. This guide sets out the information we make available.

Who we are and what we do

What we spend and how we spend it

What our priorities are and how we are doing

How we make decisions

Our policies and procedures

Lists and registers

Services we provide

If you cannot find what you are looking for

Our disclosure logs list responses to previous requests. These are provided in excel and pdf format but we would be happy to supply as CSV on request:

You can use our self service form to apply for a Freedom of Information Request. Alternatively you can email enquiries@bcpcouncil.gov.uk or write to us:

Customer Services
BCP Council
Town Hall
Bournemouth
BH2 6DY

Do I have to pay to get the information I want?

In most cases we will provide information free of charge but sometimes we might have to charge if we need to collate, print and send out large amounts of materials. We might charge for the time it takes and for any costs such as printing and postage.

Charge for officer time preparing a response to a request under the Freedom of Information Act, where it takes over 18 hours to prepare is £25 per hour.

Charge for the recovery of postage, printing and photocopying costs where appropriate for the supply of information under Freedom of Information and Environmental Information Regulations is 10p per single sheet of paper

We will let you know if a fee is due before releasing the information. We will only release information once we have received payment.

Will I get the information I want?

Sometimes we cannot publish information because:

  • we do not hold it
  • it is a court record
  • it is the personal information of another individual
  • it has been given to us in confidence
  • the law (other than Freedom of Information) says we cannot disclose it 

These are the most common reasons why we might not publish information but there may be other reasons.

How long do I have to wait for the information?

We have 20 working days to respond, but we try to do it quicker if possible. It usually takes us about 11 working days to respond to requests for information.

Page last updated: 03 June 2019
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