Hackney carriage and private hire drivers' licence

Coronavirus (COVID-19): change to service

On advice from the government regarding the coronavirus (COVID-19), we have suspended new driver applications and medicals, current licences will be extended by 6 months. 

See further information about changes to services.

All Hackney carriage and private hire drivers must be licensed. The application process can take up to 6 weeks. All forms must be correctly completed or they will be returned to the applicant.

Application packs containing all necessary forms can be obtained from this page.

If you have difficulty accessing the application forms or require any assistance with your application please email the team with your name and contact details and an officer will get back to you within 3 working days.

All enquiries should be sent to taxi.privatehire@bcpcouncil.gov.uk

Minimum requirements

Applicants must:

  • be over 21 years of age
  • have held a DVLA driving licence for a minimum of 12 months
  • have passed the Driving Standards Agency Hackney Carriage/Private Hire driving assessment within the previous 12 months
  • have passed the Borough of Poole safeguarding, disability and dementia awareness course
  • be a ‘fit and proper’ person

Application procedure

Applicants must complete and return:

If you need assistance to complete the application forms, please contact our taxi licensing officer.


Applicants must supply:

  • current passport or original birth certificate
  • DVLA driving licence (including the paper counterpart)
  • National Insurance number (NI card or P45/P60)
  • two proofs of current address eg. recent utility bill or bank statement

Photocopies of documents will not be acceptable.

Knowledge test

Applicants must undergo a knowledge test. This is a verbal test lasting approximately one hour. It consists of twenty questions designed to test your knowledge of roads and locations within the Borough of Poole.


  • application fee of £95
  • licence fee of £71 per annum, 3 year licence £182
  • Borough of Poole safeguarding, disability and dementia awareness course £45 - book online
  • medical certificate (payable to your doctor)
  • practical driving assessment
You can view the full list of fees in the taxi licensing fees document.
Page last updated: 16 April 2020
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