Coronavirus (COVID-19): change to service
On advice from the government regarding the Coronavirus (COVID-19), we have stopped our bulky household waste collection service. Customers with bookings have already been advised.
See further information about changes to services.
Bulky household waste is domestic waste that is too big or too heavy for your normal black bin collection.
If you want to dispose of a bulky household waste item, such as a bed, mattress, sofa or fridge and you can't take it to the Nuffield Household Waste Recycling Centre or Millhams Household Recycling Centre, we can collect it from your property for a small charge.
This service is only available to Christchurch and Poole residents.
BCP Council provides the Bulky Waste Services to you subject to our Terms and Conditions. To book a collection and once you’ve read our Terms and conditions, please call our Customer Services team on 01202 261700.
If someone else may want your items, you can:
- sell them, for example, using Gumtree
- give them away using a refuse network such as Freegle or Freecycle
- use a collection service if offered by a charity, for example, The British Heart Foundation, Julia's House, Age UK or Sue Ryder
If you are buying new white goods (such as fridges and washing machines), or even large items of furniture, we suggest that you speak to the company you are buying them from to see if they can remove your old item from your home. Sometimes the company may charge you a small fee.
Page last updated: 09 April 2020