Universal Credit

Coronavirus (COVID-19): change to service

On advice from the government regarding the coronavirus (COVID-19), we are able to offer some extra assistance to those who most need it.

See further information about changes to services.

Making a claim

To claim Universal Credit you have to apply online at GOV.UK. There are no paper forms. If you do not have a computer, you can visit your local library and use a computer there. 

Start

Help with claiming Universal Credit

If you need help with your claim, you can:

• visit the Universal Credit guide on GOV.UK
• watch the Universal Credit videos on GOV.UK
• call the Universal Credit helpline on 0800 328 5644
• access Universal Credit's Help to Claim