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Restorative Dorset privacy notice

This page explains how your information will be held and processed by Restorative Dorset, a service operating within the Safer Poole Partnership and being delivered by the Borough of Poole. You can also  find out about the General Data Protection Regulations and Data Protection Act 2018 and your rights.

This page contains information about:

  • who we are
  • why we collect your personal information
  • the legal basis for using your information
  • who we may share your information with
  • how you can access the information we hold about you
  • how long we keep information about you
  • further information and Data Protection Officer 

Who we are

The Borough of Poole will be the Data Controller for the personal information you provide to Restorative Dorset. Personal information can be anything that identifies and relates to a living person. This could be  your name and contact details. As the Data Controller the Borough of Poole will use your information to provide you with our services.

Why we collect your personal information

We will collect enough personal information in order to provide you with services for the following purposes:

  • restorative Practice interventions that have been voluntarily entered into 

We are not permitted to collect information we do not need or will not use. This document covers information you have provided directly to us and information which has been shared with us by other  organisations.

If we don’t need your personal information we will either keep your details anonymous or, if we already have it for another service, we won’t ask you for it.  If we use your personal information for research or analysis, we will always keep your details anonymous or use a fictitious name.

We do not sell your personal information to anyone else.

The legal basis for using your information

According to the General Data Protection Regulations (GDPR) and the Data Protection Act 2018, we must have a reason to collect and use your information.

This will be:

  • to deliver services and support you
  • to enable us to manage the services we provide
  • to train and manage our workers who deliver those services
  • to investigate any worries or complaints you may have about our goods and services
  • to check the quality of our goods and services
  • to help with research and planning of new services

The legal basis under which we collect and use this information is:

  • consent – you, or your legal representative have given us your explicit consent
  • engaging with Restorative Dorset in order to take part in a restorative process is voluntary. All participants have either agreed to be referred by another organisation or have self-referred. This  initial agreement enables us to contact you and when we meet with you we obtain your explicit consent to process your personal data in order to deliver our service; we will also seek consent to  share your personal information with other relevant and named agencies 

Participants may choose to disengage from a restorative process at any time and the case will be closed. Sensitive personal data also called “special category data” requires more protection to keep it safe. This is  often information you would not want to be widely known and is very personal to you. It includes:

  • sexuality or sexual heath
  • religious or spiritual or philosophical beliefs
  • ethnicity
  • physical or mental health
  • trade union membership
  • political opinions
  • genetic or biometric data
  • criminal history 

If such information is shared with us and it is relevant to the case, it will be used and we will take extra care of this data. The legal reason for us to collect and use this personal information is:

  • you, or your legal representative have given explicit consent 

Who we may share your information with

Your information will not be disclosed to any other organisations, except where we are required and allowed to by law or where you have consented for us to do so.

We may seek your consent if we are able to support you by signposting or referring you to other services which we believe may be of benefit to you. This will be clearly communicated to you. We will only share your details with these organisations if we have your consent. We will not share your information otherwise.

Where it is relevant to do so i.e. it is appropriate in order to deliver a safe and suitable restorative intervention, we may share your personal information with other organisations such as, Referring Organisation, Police, National Probation Service and Prison Services.

Accessing the information we hold about you

You have the right to request, in writing, details of the information that is held about you and also the right to access a copy of the information. This may be by the Council providing copies of documents or by inviting you to view the records at one of its offices, if appropriate. Please see our webpage for further information about how to make a subject access request.

The Borough of Poole will not charge a fee to access your information. Sometimes there may be information that we are not allowed to show you, such as:

  • legal information or advice
  • crime prevention and detection records
  • information that we believe may be harmful to you and your well-being
  • details about or provided by other people – this is called third party information (e.g. information from the Police or Department for Work & Pensions)

You may also ask us to:

  • stop processing your information if this causes or might cause damage or distress
  • stop processing your information for direct marketing
  • make decisions about you using your information by automated means (e.g. using computers to decide on an entitlement)
  • amend any of your data which you feel is inaccurate. You can also ask for information to be blocked, erased or destroyed
  • transfer your information electronically to another service provider
  • consider a claim for compensation for any damages caused by a breach of the Data Protection regulations

If you give consent for us to use your information, you may withdraw this consent at any time. However, this may affect our ability to continue to provide you with a service.

How long we keep information about you

We will keep your information for 6 years from the date your case is closed in accordance with our retention and destruction schedule.

Further information

If you have a concern about how we are using your information, we would ask you to contact us in the first instance using the address:

Restorative Dorset
Joint Emergency Services Building
Wimborne Road
BH15 2BP

Data Protection Officer

If you are not satisfied with a response to your concerns from the Service, our Data Protection Officer Vivian Bateman, can review any issues regarding Information Rights legislation if necessary. 

The Data Protection Officer can be contacted at the address: 

Data Protection Officer
Bournemouth & Poole Information Governance Team
Bournemouth Borough Council
Town Hall

Information Commissioner

For further information about Information Rights legislation, please contact the Information Commissioner’s Office at or by telephone 0303 123 1113.

Page last updated: 09 January 2019
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